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We were
extremely pleased with the quality and level of support you and Jay
provided. We had shopped around a bit before contacting you and once
we did the comparison with other attorneys and bankruptcy “mills”
was extremely and significantly positive.
Your
process and approach are clear, comprehensive, and thoughtful. You
treated us with the utmost respect and left no stone unturned in
helping us to sort through and make appropriate decisions from our
first meeting through the final phase of the process. In fact, your
process alone is more than worth your fee. The quality and extensive
documentation, Q&A, plus your anticipation of potential challenges
and roadblocks were especially complete and helpful.
But it is your personal style, commitment to upholding the detailed
level of review required to ensure client fulfillment of obligations
under this difficult and complex process, and your willingness to
patiently review topics, as well as your willingness to really
listen and respond forthrightly to our questions and “special
circumstances” that probably every client has that really stands out
to us. As a couple who have never before experienced the kind of
setbacks that ultimately led us to the decision to file Chapter 7
you focused on our case, did not treat us as a “cookie cutter” case
and helped us navigate the process in a way that preserved dignity
and focused on a successful outcome. We are most grateful for
your and Jay’s professional approach and your commitment to
providing outstanding support that we will always remember.
Signed J & A
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The best
professional relationship that I have had with an attorney (I’ve had
more than my share of their services!)_I was treated with respect
and all things were timely, correct, and according to plan. Thank
you M.L.
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Diane
Drain and her staff have guided us through the rough terrain of a
bankruptcy. From the beginning of this process, to an end that is
quite near, Ms. Drain has provided the highest level of expertise.
Her extensive knowledge of bankruptcy law has helped us
immeasurably. Communicating with her and her staff has always been
easy, swift and the information that is conveyed is very clear and
put in layman's terms. She will explain things as many times as she
needs to with a good dose of patience. She helped us to pick up the
pieces of our lives and to maintain our dignity while doing so. We
cannot say enough wonderful things about this gem of an attorney.
Posted on AVVO.
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Open
and honest in all areas of my bankruptcy. Even after discharge she
has provided guidance on any issue. Her fee was small in regard to
the relief she provided and has continued to provide. My thanks to
her and Jay for all they have done and continue to do. posted on
AVVO.
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Diane
and Jay are a wonderful team. Efficiency and clarity were the
hallmark of our experience. Signed R & S.
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When
I made my decision to file for bankruptcy I did some research. I
went through a link on the U.S. court website and read a lot online.
Referrals from the court website didn't include many local lawyers
who were willing to list their fees. Not all the lawyers listed gave
their fees but Ms. Drain did. Her fee was in the ballpark for me -
not the very lowest and not the highest. I visited a few attorneys
and they would give me a pile of papers to fill out and then their
staff would input the information for an extra $1000! Who needs
that, when I'm just as capable, or more, to enter my own
information. When I then compared websites and saw Ms. Drain's I
immediately knew I was in the right place - in that her site has so
much information about bankruptcy etc. with history, stories,
financial information. It was clear she cared and was committed to
helping people in financial distress. She is clearly a teacher. I
especially liked her personal, caring tone -that showed compassion -
in writing and in person - not the normal thing you think of with
attorneys! I was able to do the process almost entirely online -
which made it quick and easy for me. Yes, you have to get all your
details together at home - but that's not hard. I think by having to
enter all the information and with quick responses to questions from
Ms. Drain's associate it was a way for me to take responsibility for
the process and thus feel better about it in the end. They were very
responsive, efficient, and most of all caring which made the process
go quickly and feel good. I'm now heartened, and not cynical, about
my experience with an attorney. Posted on AVVO.
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Diane helped me
retain my dignity during a very uncomfortable time. I am very
grateful. Signed S & A
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Thank you. It was a pleasure and
privilege to be your client. I am continually grateful that I was
led to you to help me through my bankruptcy process. You are truly
the best of the best and it would be a welcome honor to share my
most wonderful and painless experience I had with you as my guide
and wise counsel with anyone at any time. I have never read
directions and followed rules more thoroughly in my life, and I
couldn’t be more grateful for your master-planned website and life
experience in this profession to make sure I remained educated and
on track throughout. For your guidance, infinite knowledge and
wisdom, professional-counsel and encouragement, I am most grateful.
I sing your and Jay’s praises from the rooftops for the array of
help and guidance I received. Signed K
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When my wife and I first considered
bankruptcy we contacted one of the TV advertised law firms that
specializes in bankruptcy law. On our appointment we met a group of
the most inept people I have ever met. It was exactly the same as
trying to buy a used car on Van Buren.
Later I told a friend of our experience and I said I don't want to
file a bankruptcy and deal with "that" kind of people. He quickly
corrected my thinking and recommended The Law Office of Diane Drain.
On my first visit it was a pleasure to have someone explain the
process so thoroughly. Mrs. Drain is very direct and clear on
required documentation and what was required by us. We followed her
instructions to the letter and the whole process went very smoothly.
In my 65 years I have dealt with a lot of people in the corporate
world and I feel Mrs. Drain and her staff offer integrity and
professionalism second to none.
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I have
recommended Diane to my best friend and will continue to recommend
her. She helped me with a very difficult situation at my age and I
will always be grateful for her advice and help.
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My very sincere
and heartfelt thanks. I am so very glad that I came across your site
as I was educating myself on the situation and that I didn’t go with
the first attorney I spoke to. You made this process as painless as
it can be and although I’m sorry I had to do it, I am now at peace
with what is done and don’t think I could have had a better
experience. You are very good at what you do. I wish you continued
success in helping your clients.
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I asked Ms. Drain to help me with a
bankruptcy. When I first called I was scared, afraid to answer my
phone and worried that my wages were about to be garnished. Ms.
Drain was caring, professional and committed to making sure that I
fully understood the bankruptcy process. She assured me that the law
was designed to protect me. The process was complicated, but she
always was available to help me with any questions. I have friends
who hired Phillips and Associates to file their bankruptcy. Because
of the education Ms. Drain provided me, I was explaining the
bankruptcy process to my friends because their own attorneys would
not take their calls.
I wish all attorneys treated their clients the way that Ms. Drain
and Jay treated me. I have referred my mother and a friend at work.
They both think that Ms. Drain is the best attorney they ever talked
to. She even answers her own phone.
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I want to express my appreciation to you
and your assistant Jay for all your hard work. I can not imagine
being treated with more professionalism and respect that you did.
Going to the entire bankruptcy process was not a easy task for my
and my family but you provided us with valuable counseling while
explaining the law, you answered all our questions in a timely manner
and you kept us informed at all times of how the process is going.
You are not only a competent and experienced lawyer but also one of
those fine individuals who takes pride in their profession while
serving others. I will recommend you with any opportunity I might
have in the future. Signed: S.
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Thank
you so so much for all your help and understanding. Especially in
the beginning when I had so many questions and you were so very
patient with me.
I felt that you were very upfront about everything, letting me know
what to expect at every step on the process. Even more important, I
felt that you truly care about your clients and work hard to ensure
that you give the best advice. Now
I can finally breathe easy and deep again. Even though the
circumstances that led me to you were somewhat out of my control, I
have still learned so much and I thank you for that!
Signed: J.
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"It became necessary for me to file bankruptcy
in earlier this year. While I was contemplating that
action, I interviewed with several attorneys to determine their
attitudes and work habits. In all but one I felt that the
attorneys were far too impersonal and lacked the sensitivity that
was displayed by Ms. Drain. Taking bankruptcy is not a very
pleasant situation and, had I not had such a fine attorney as Ms.
Drain, I would have been extremely distraught. Obviously, I
would not hesitate to recommend Mr. Drain to anyone that found
themselves in a predicament and needed legal advice."
Signed: R.
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"We cannot thank you enough for helping
us through this difficult and embarrassing situation. After
our first phone conversation I had no doubt you would be able to
help us and that you actually cared about our situation. So
many larger firms treat clients as if they were in an assembly line.
You r willingness to answer and and all of our questions immediately
put my mind at east. The only comment I have is that you
should raise your rates. Your fees are extremely reasonable
and your personal attention to our issues is worth double what we
paid." Signed N.
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Thank you for your wonderful services - consider,
fast, friendly, and very professional. You took care of one of
my headaches, I owe you a million! It will be a privilege to
recommend you to other clients. Signed S. (a creditor)
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"I can't tell you how glad I
am that you were our bankruptcy attorney. You helped me in
many ways and I am very grateful. Most of all, I appreciate
your frankness and honesty. You always took the extra time to
explain everything very thoroughly. You were always "up
front" about everything. This was a VERY difficult time
for me. Through your kindness and expertise you made it much
more bearable for me." Signed: D
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"Just a quick note
to say Thank You! We received our discharge paperwork this week and
it has been a huge burden lifted off of our shoulders. I want to
thank you for your total professionalism and the manner in which you
treated us as clients….we never once felt judged for the position
that we were in. Instead, we felt that you had a genuine concern
for us as clients and that one of your goals is to insure that we
were educated on the process and what our options were from the
start. You were the main catalyst that made a very emotionally
draining time very bearable and helped us to see the light at the
end of a very long dark tunnel." Signed M & B
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"Thank you so much
for your assistance with this. It's nice to see that no
everyone treats bankruptcy filers as lepers. I was afraid that
filing was going to be a huge and embarrassing hurdle to overcome
and thanks to you, it wasn't nearly the horror I had imagined.
Thank you so much for your understanding and help! You've helped
restore my thinking that not all attorneys' are terrible and could
care less about their clients. Signed T.
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"I wish that I did not have
to file for bankruptcy protection; nevertheless, having to go
through the process I am glad that Diane was the person to lead me
through it. Diane definitely gets an A+ for all the guidance
and empathy that she gave to me as a client." Signed:T.
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"Diane - thank you for
helping me keep my car and some self respect. This was so hard
to do. I did feel a sense of relief once I saw you and we
actually were ready to file." Signed: G.
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"You were wonderful - Thank
you so much. I am so glad that my son went to your seminar and
found you." Signed L.
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"Thank you for helping us through such
a difficult time. You patience and expertise was comforting
and we knew that we were in very good hands." Signed: G.
& S.
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"Diane, you were the ultimate in legal
professional representation. Thank you forever for all you
did." Signed M.
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"Diane - thank you very much
for all of your help. I do not know what I would have done if I had
not found you. Every other attorney I talked to was so cold
and uncaring. You helped me understand what was happening in
my bankruptcy. Thanks again." Signed: S.
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"In our opinion, Diane Drain brings
honor to the legal profession. We sincerely feel that Diane
was a "God send" to us in her expertise in dealing with
these people of no moral fiber. She saved us from disaster"
(This is a note from a creditor foreclosing on a very difficult
debtor). Signed: B. & J.
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"Diane is a very professional and brilliant
woman in bankruptcy law. She is highly trained in what she did for
us and probably elsewhere where she is called upon for help.
Thank you very much." Signed: J. & P.
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"In our eyes you are all A's. You
helped us so much. We are thankful for you and all your help.
You are a caring person, and most understanding. You took time
for us at a time that was very hard. We haven't got to where
we were before everything broke loose and we may never. But we
are thankful for you." Signed S & G.
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"Thank you once again
for your incredible knowledge and persistence with these people.
Ever since we have done the filing, I feel better mentally and
physically, just like you said I would." Signed M.
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"Diane gets "A+".
She treated me professionally and with respect. She attended
to my case diligently and ethically. I really mean it!"
Signed. K.
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"I do appreciate your
kindness in helping us through this tedious process." Signed D.
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Overall grade for help
received from Diane and her staff - 110%. "Now I can
breath and it is thanks to Diane." Signed N.
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"Again, thank you.
You made this unpleasant experience very calming and reassuring for
both me and my wife." Signed D & J
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Thank you so
much for your help. I feel very good about my decision and I'm
so very glad I chose you to represent me. Signed S.
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"I will never forget
what you've done for me. You were brilliant! Thank you."
Signed G.
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"You made an
unexpected, uncomfortable experience easy to get thru and recover
and move on in our lives!. Thank - you are the best".
Signed J & H
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"You truly are amazing
- we can never thank you enough for your hard work, concern and
professionalism. I knew from my initial phone call to you that
I was very lucky to have found you." signed B & M
